Client Care & Terms

We take any client complaint seriously and maintain appropriate procedures for handling these including providing you with all relevant contact details for the New Zealand Law Society at the time of our engagement with you. Should you not be happy with any aspect of our services please contact Janine Williams in the first instance.

We always aim to deliver excellent client care and service in accordance with our obligations with the New Zealand Law Society and our Client Conduct & Care Rules legislation. Please refer to our client care information sheet and client agreement & terms. Should you have any questions please contact Janine Williams.